Privacy Policy

Last Updated: September 25, 2024

This Privacy Notice for Genhairator (“we,” “us,” or “our”) explains how we collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:

– Visit our website at https://genhairator.com, or any other website of ours that links to this Privacy Notice
– Download and use our mobile application (Genhairator)
– Use Genhairator, a mobile app that allows users to simulate hairstyles using AI
– Engage with us in other related ways, including any sales, marketing, or events

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at [genhairator@gmail.com](mailto:genhairator@gmail.com).

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. For more details, please refer to the relevant sections below.

*What personal information do we process?*
We collect personal information based on your interactions with us and the Services. This may include names, contact details, uploaded images, and other information necessary for the operation of our app. Learn more in the “What Information Do We Collect?” section.

*Do we process sensitive personal information?*
We do not collect sensitive personal information such as racial or ethnic origins, sexual orientation, or religious beliefs.

*Do we track users for advertising purposes?*
No, we do not track users for advertising purposes or share user data with advertisers. We do not use App Tracking Transparency as we do not link data with third parties for advertising.

*Do we collect data from third parties?*
No, we do not collect personal information from third-party sources.

*How do we process your information?*
We use your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with the law. We also process your information to provide the AI-based services offered by Genhairator. Learn more in “How Do We Process Your Information?”

*Where is user data stored?*
Uploaded images are sent to our AI backend for processing, where they are stored temporarily for up to 1 hour. After processing, these images are automatically deleted.

*How do we keep your information safe?*
We have implemented security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. See “How Do We Keep Your Information Safe?” for more details.

*What are your rights?*
Depending on your location, you have rights under applicable privacy laws regarding your personal information. This may include access, rectification, deletion, or other rights. See “What Are Your Privacy Rights?” for more details.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when using our Services. This information includes:

– *Personal Details:* Names, email addresses, phone numbers, usernames, and user-generated content (such as uploaded images for hair simulation).
– *User Images:* Images uploaded for AI processing to generate hair transplant simulations.
– *Device Data:* Information such as IP addresses, device model, and operating system for app performance monitoring and security purposes.

All personal information you provide must be accurate and complete. You are responsible for notifying us of any changes.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to:

– Facilitate account creation and authentication
– Provide the AI-based hair simulation service
– Respond to user inquiries and support requests
– Maintain the security and functionality of our Services
– Comply with legal obligations and prevent fraud

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process your personal information only when we have a valid legal reason to do so, such as:

– *Consent:* We process your information when you give us explicit permission, such as uploading an image for AI simulation.
– *Contractual Obligations:* To fulfill our obligations in providing Services, such as processing images for simulation.
– *Legitimate Interests:* For the proper functioning of our app, fraud prevention, and data security.
– *Legal Obligations:* Compliance with applicable laws.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data in specific cases with:

– *Third-Party Service Providers:* Such as AI backend providers and cloud storage providers. These services are used to process user images and deliver simulations.
– *Business Transfers:* In the event of a merger or sale of company assets, your data may be transferred.
– *Compliance with Law:* If required to disclose data to law enforcement agencies or regulators.

We do not sell or share your data for advertising purposes.

5. USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We do not use tracking technologies such as cookies for advertising purposes. Cookies may be used to maintain the security of the Services and for performance monitoring.

6. AI-BASED PRODUCTS

Our app uses AI to simulate hair transplant results based on user-uploaded images. The following applies to our AI products:

– *Image Processing:* Uploaded images are processed solely for generating the requested hair simulation. These images are stored temporarily for up to 1 hour and automatically deleted afterward.
– *Data Transmission:* User images are sent to our AI backend for processing, but we do not store or retain images beyond 1 hour.

7. SOCIAL LOGINS

Our app may allow you to register using social media accounts. If you choose this method, we will collect information such as your name and email address from the social media provider.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Notice or to comply with legal obligations. Specifically:

– *Uploaded Images:* Images are stored temporarily for 1 hour for processing and then deleted automatically.
– *User Accounts:* Data is retained for as long as you maintain an account with us.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement security measures, such as encryption, to protect your personal information. While we strive to ensure the protection of your data, no system is 100% secure, and transmission of information is at your own risk.

10. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not intended for users under 18 years old, and we do not knowingly collect personal data from minors. If we become aware of any data collected from children, we will delete it.

11. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

– Access to your personal data
– Correction of inaccurate data
– Deletion of your data
– Withdrawal of consent where applicable
– Objecting to the processing of your data

You can exercise these rights by contacting us at [genhairator@gmail.com](mailto:genhairator@gmail.com).

 12. DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track browser signals.

13. UNITED STATES RESIDENTS’ SPECIFIC PRIVACY RIGHTS

If you are a resident of California or other applicable states, you may have additional privacy rights. These include the right to access, correct, and delete personal information, as well as the right to opt out of the sale of your personal data.

We do not sell personal data or use it for tracking purposes. Any requests related to your privacy rights can be sent to [genhairator@gmail.com](mailto:genhairator@gmail.com).

14. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice periodically. The “Last Updated” date at the top will indicate the latest revision. We encourage you to review this Privacy Notice regularly to stay informed about how we protect your data.

 15. CONTACT US

If you have any questions or concerns, please contact us at:
[genhairator@gmail.com](mailto:genhairator@gmail.com)

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR INFORMATION?

To review, update, or delete the personal information we have collected from you, contact us at [genhairator@gmail.com](mailto:genhairator@gmail.com).

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