End User License Agreement (EULA)

Effective Date: September 25, 2024

This End User License Agreement (“Agreement”) is a legally binding contract between you (“User,” “you,” or “your”) and the owner and operator of the mobile application (“App,” “we,” “us,” or “our”). By downloading, installing, or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you do not agree to these terms, you must not use the App.

1. AI Technology & Simulation Results

1.1 Nature of the Service
The App utilizes advanced artificial intelligence (AI) to simulate post-hair transplant appearances based on user-uploaded images. Users can select specific areas where hair generation is desired, and the App will generate an image with simulated results.

1.2 Disclaimer on Accuracy
The results generated by the AI are simulations and are not intended to represent guaranteed or real-life outcomes. We do not make any warranties or representations regarding the accuracy, reliability, or quality of the simulation results. The User acknowledges that these simulations may not reflect actual post-hair transplant results, and decisions made based on the AI-generated images are at the User’s sole discretion and risk.

1.3 No Medical Advice
The App and its simulations are provided for informational and illustrative purposes only. The App does not offer medical advice or diagnostic services. The use of the App should not replace consultations with licensed medical professionals. Users are responsible for making decisions related to medical procedures, and we are not liable for any decisions or actions taken based on the simulations provided by the App.

2. Third-Party Service Integration

2.1 Use of Third-Party AI Services
The App integrates a third-party AI backend to process the images you upload and generate the simulation results. While we strive to ensure the continuity and availability of these services, we cannot guarantee uninterrupted access to the third-party services. We disclaim any liability for outages, delays, or malfunctions in the third-party service that may affect your use of the App.

2.2 Data Transmission
User images and data may be transmitted to the third-party AI service provider for processing. We do not control how this third party manages, processes, or stores your data. The handling of your data by this third-party service is governed by their respective terms and privacy policies. We disclaim liability for any issues related to the security or misuse of your data by the third-party provider.

3. Data Privacy & Security

3.1 Collection and Use of User Data
By using the App, you consent to our collection, storage, and processing of your personal data, including uploaded images, for the purpose of generating the hair transplant simulations. All data processing is conducted in compliance with applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

3.2 Data Retention
Uploaded images and associated data may be retained for the purpose of improving the App’s performance, ensuring service quality, and for analytics purposes. Data will be anonymized where possible to protect your privacy. You may request the deletion of your data by contacting us at the provided contact details.

3.3 Security
We employ industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can be fully secure, and we cannot guarantee the absolute security of your data. You agree that you use the App at your own risk.

3.4 User Rights
You have the right to request access to, correction of, or deletion of your personal data. You also have the right to object to the processing of your data or request that your data be transferred to another service provider. To exercise these rights, contact us at the details provided below.

4. Subscription & Payment Terms

4.1 Paid Services Only
The App offers paid subscription services exclusively, with no free plan available. All features of the App, including the ability to generate AI simulations, are accessible only through a valid subscription.

4.2 Payment Methods
Payments for subscriptions are processed through Apple App Store and Google Play Store. By subscribing to our services, you agree to abide by the respective payment terms and conditions of these platforms.

4.3 Billing
Subscriptions are billed on a recurring basis (monthly or yearly) as per the plan selected at the time of subscription. The subscription will automatically renew unless canceled before the end of the current billing period. Charges for the subscription are billed through the App Store or Play Store associated with your device.

4.4 Refunds
Refunds for subscription fees are subject to the refund policies of the App Store or Play Store through which the payment was made. Please refer to the relevant platform’s terms for requesting a refund.

4.5 Cancellation of Subscription
You may cancel your subscription at any time via the App Store or Play Store where you initially subscribed. Cancellation will take effect at the end of the current billing cycle. After cancellation, you will retain access to the App’s features until the subscription period expires.

5. Limitation of Liability

5.1 Use of the App
The App, including its AI-generated images and simulations, is provided “as is” without warranties of any kind, either express or implied. We expressly disclaim all warranties, including, but not limited to, the accuracy, reliability, or fitness for a particular purpose of the AI results.

5.2 Third-Party Services
We disclaim liability for any outages, malfunctions, or issues arising from the use of third-party services integrated into the App. Any concerns regarding the handling of your data by these services should be addressed to the third-party provider in accordance with their policies.

5.3 User Decisions
We are not responsible for any health, medical, financial, or personal decisions you make based on the simulations generated by the App. All decisions made in reliance on the App’s output are made at your own risk.

6. Governing Law & Dispute Resolution

6.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the company operates, without regard to its conflict of law principles.

6.2 Dispute Resolution
Any disputes arising under this Agreement shall first be attempted to be resolved through mediation. If mediation fails, the dispute shall be resolved through binding arbitration conducted in the jurisdiction where the company is based. The language of arbitration shall be English.

6.3 Waiver of Class Action
You agree to resolve any disputes on an individual basis, and not as part of a class action or mass litigation.

7. Termination of Use

7.1 Termination by Us
We reserve the right to terminate your access to the App, without notice, if we believe you have violated any part of this Agreement or if such action is necessary to maintain the integrity of the App and its services.

7.2 User Termination
You may terminate this Agreement at any time by uninstalling the App and discontinuing its use. Any outstanding payment obligations will remain in effect following termination.

8. Intellectual Property

8.1 Ownership
All intellectual property rights in and to the App, including but not limited to the software, algorithms, designs, user interface, and AI models, are owned by us or licensed to us. Nothing in this Agreement grants you any rights, title, or interest in the App or its content other than the limited right to use it as outlined in this Agreement.

8.2 Prohibited Use
You are prohibited from copying, modifying, distributing, selling, leasing, or creating derivative works based on the App or any part of it, without our prior written consent.

9. Additional Provisions

9.1 Amendments
We reserve the right to modify this Agreement at any time. Any changes will be posted within the App or provided via other reasonable means. Your continued use of the App following any such modification signifies your acceptance of the updated Agreement.

9.2 Entire Agreement
This Agreement constitutes the entire agreement between you and us concerning the use of the App and supersedes any prior agreements, communications, or understandings, whether written or oral.

9.3 Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information
For any inquiries or issues regarding this Agreement, please contact us at:
Email: genhairator@gmail.com

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